Thursday 18 June 2020

I Try Once Again To Contact Uncle John


I Try Once Again To Contact Uncle John

I am still trying to get through to Uncle John, so a couple of weeks ago, I rang the home, and spoke to the Receptionist - the same one we have had conversations with before.

I promised to take up no more than a few minutes of her time, and she said I could go ahead and put forward my queries to her:

I reminded her that the Office of the Public Guardian report had upheld the allegation that Uncle John's son was preventing Uncle John from contacting, or speaking  to anyone.

Then I asked

1) Since he was transferred there from St Vincent's Hospital on 1 May 2019, has Uncle John been taken out of the Home at any time?
2) Did his son take him home at Christmas?
3) Did his son take him out at any time last year?
4) Does Uncle John get any visits from his other friends?
5) Are there any personal mementos from his past life - books, pictures, photos, etc. - in Uncle John's room?

The Reception's reply was polite, but firm. She could not answer any of my questions, but added:

"John Woods Senior has said he does not want to speak to anyone on the phone. That is his decision, and we must abide by it."  She added, "He has everything in his room that he wants."

My astounded  response was: "How is it that, until now, the mantra has been that Uncle John does not have mental capacity to make any decisions for himself, and all requests for contact must go through his son? And now - after the OPG have issued their advice to his son to help Uncle John maintain contact and relationships - suddenly Uncle John does have the mental capacity to make his own decisions - and he has said, he doesn't want to?

Just a reminder:

Findings 
The allegation is substantiated in that there are contact restrictions in place. However there is conflicting evidence provided regarding Mr Woods’ (Snr) wishes in relation to receiving visitors and investigators were unable to obtain his views and wishes in this regard. 
Conclusion 
1. The Public Guardian considers Mr John Woods (Snr) to have impaired capacity for financial and personal/health matters. 
2. On the basis of the findings outlined above, the Public Guardian considers it necessary to take the following protective action in relation to Mr John Woods(Snr) : 

a. Advice issued to Mr John Woods(Jnr) under s.18 (1)(a) of the PGA as follows: Mr Woods(Jnr) must consider General Principle 8 and maintain Mr John Woods (Snr) existing supportive relationships 

The Receptionist just reiterated that "...it was Mr Woods' Senior's express decision." She repeated this several times.

I was also able to ask if Uncle John had any personal money? Immediately I was in Deja vu territory, when she replied, "Mr Woods does not need any money. The Home provides everything that he needs."

My blood ran just a bit cold, as I recognised this sentence as exactly the same one Uncle John told us Johnny had said to him, last year: "You don't need any money here, Dad, the Home provides everything..." When Wendy was with Uncle John in June 2019, Uncle John told both Wendy and me that he had no spending money at all; he said, "I haven't got a bean... not a brass farthing..." and he was not happy about it.

Three weeks ago, I rang the OPG in England for some further advice about allowances for residents in care homes.  I was told everybody was entitled to have spending money - it's a basic right that all care home residents should have a little money, that they can spend as they like.

Now, I felt like asking - but of course I didn't! - if "...provision by the Home for everything that Uncle John needed..." might also include buying a 100th birthday card for his sister, and paying for the stamp to post it to Mum? and what about a card at Christmas?

Nothing changes. Johnny is so cunning, but no-one sees it, or seems prepared to speak out against his treatment of his dad.

a)  To begin with, Johnny went around quoting his Power of Attorney that allowed him to deal with Uncle John’s life, because Uncle John no longer had mental capacity, and he forbade us - and  anyone else - to speak to or visit Uncle John.
b)   Then the Office of the Public Guardian’s report, 5 May 2020, confirmed that Uncle John had impaired capacity, and had issued advice to maintain existing supportive relationships. 
c)   Johnny has now got round this by making sure everyone in the Nursing Home says it is Uncle John’s own decision that he doesn’t want to talk on the phone. How come Uncle John suddenly now has mental capacity to make his own decisions?

Does this mean Johnny can now put his hands up and say something to the effect of, "Well, it's nothing to do with me anymore... It's my father's own decision...?!"

Following my e-mail to her on 5 June, on 9th June, our Solicitor sent me an e-mail, to say QCAT had been notified that I was happy for them to deal with her.

The Tribunal had informed her that they had a) sought a response from  Mr Woods, but no response to the application has been provided; and b) is in the process of obtaining a medical report, which is different to that prepared by the OPG and has been requested by the Tribunal from the facility in Jindalee.  Once the medical report has been received, the Tribunal will determine the matter.

Well. It will be interesting to see if the medical report now says Uncle John has mental capacity to decided what he wants to do!

I am not hopeful; but I have more ideas in store. I shall not give up.







Saturday 6 June 2020

I Instruct A Solicitor

I Instruct A Solicitor

This is becoming hazy; dealing with smoke and mirrors, where so many people say so many different things, and you feel no-one is ever going to be straight with you.

I confirmed our instructions with a Solicitor in Brisbane, paid the starting fee and gave her authority to deal with QCAT on my behalf.

She came back to me very quickly, to say that she had been in touch with them, and specifically with the case officer for my application; and that the case officer had confirmed that:
"
  1. the Application could not be passed on for determination immediately because further information was required from you; 

  1. the Application has been passed on for determination with a QCAT Member as of last week;

  1. most applications with QCAT have been delayed as a result of COVID-19, including yours; and

  1. she cannot provide a time frame in which the Application will be determined as this will depend on the QCAT Member’s workload."

I was very upset by QCAT's response, and replied to the Solicitor by return, clarifying what had actually happened, and appending the e-mails I referred to, which proved the delay had not been down to me:

"Thank you very much for your e-mail received this morning.

Firstly, I am very happy for you to be kept informed of any progress with taking the case for Uncle John before a Tribunal.

Secondly, in reply to the points raised by the case officer:

1) a) Exactly what information did QCAT require from me? When I submitted all the forms in January, I enclosed all the supporting evidence - photographs, lists of people I had already contacted (e.g., Megan Hunt, the British Vice Consul; the Police; a petition to Scott Robinson, Prime Minister of Australia; ADA Australia), plus a list Social Workers from both Princess Alexandra and St Vincent’s Hospitals, who had received confirmation from Uncle John himself, that he wanted us to be told of his progress, and remain in contact with us.

b) It is I who have made all the running, with phone calls, and follow-up e-mails, asking what is going on. QCAT never approached me for any more information.

c) The Office of the Public Guardian’s report was at long last complete and sent to me on 5 May. On 7, May I spoke to the Officer from the OPG; I then e-mailed her, with the name of the case officer at QCAT who was dealing with the matter, and the Case Number. The OPG Officer said she would forward the report on to QCAT.

d) On 7 May, I also e-mailed the Officer at QCAT, to say the Officer at the OPG would be forwarding their report to her. In this e-mail I also wrote “…we have had no updates at all.”

e) Then, when I discovered the Officer at QCAT had not received the report from the OPG, I sent it to her myself, on 14 May.

2) At no time did anyone at QCAT say they required any more details from me. Is it the case they could not proceed until they had the OPG Report? I was told by QCAT, that once they had received the forms, they would be in the process of being dealt with. It now appears we are at the back of the queue.

3) I appreciate there are problems with COVID 19, but people are still able to work from home, and surely there should be a possibility of ensuring business continues - at least in some way - as usual, particularly when it relates to elderly, ill and vulnerable people.

4) If we are now depending on the QCAT Member’s workload, again, is no consideration to be given to the length of time we have already waited? In view of Uncle John’s great age and terminal illness, could it be placed before someone able to bring it forward to achieve a resolution? I feel throughout this whole process, it has been stalled so many times, and if they wait much longer, they won’t have to bother, because Uncle John will be dead. How much longer does he, and we, have to wait?

I will attach the e-mails I sent to the Officers at both the OPG and QCAT, as listed above. I hope they will help you to clarify the position with QCAT.

Looking forward to hearing from you soon.

Yours sincerely

Alexandra

1 c) My e-mail to the OPG on 7 May, with the details for Uncle John's case at QCAT:
1 d) My e-mail to QCAT, sent on 7 May, advising the OPG would be sending the OPG Report.
1 e) My e-mail to QCAT sent on 14  May, forwarding the OPG Report. "

So far, I've had no response. On 5 June, I sent another e-mail to my Solicitor, asking for an update;
I am now in the position of having to say:

 "WATCH THIS SPACE!"